Service FAQs
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Product FAQs
Service FAQs
Customized FAQs

Service FAQs

Can you give me an estimate of shipping cost?

The shipping cost always depends on two things - weight and destination. Hence if you are ready with these two pieces of information, we can give you an estimated shipping cost. However, please note that due to frequent change in rate of fuel surcharge, and applicable taxes; the shipping cost keeps varying time to time. Also, the estimated weight of consignment affects the actual shipping cost. Hence it is not possible to give you exact shipping cost way prior to the time of shipment. In fact, to make it simple we quote ex-factory or FOB price (without freight). Once the consignment is ready, we negotiate with different carriers (DHL / UPS / FedEx Etc) and arrange the most cost effective as well as hassle-free door-step delivery for you anywhere in the world.

What measures you take for quality control?

Every single piece we manufacture, goes through stringent test at every critical stage of the product development namely 1.Sourcing of fabric 2.Grey fabric procurement 3.After the fabric is printed/dyed 4.Line checking before cutting 5.Line checking after sewing 6.Measurement & hygiene check after finishing 7.Final inspection before and after packaging Other than above, our quality control team ensures the following and put OK stickers on each before it goes for boxing - 1.No whole in any fabric/garment. 2.No lose threads. 3.No stitching errors. 4.100% preshrunk. 5.No stains. 6.No printing mistakes. 7.According to provided sizes with 1 to 1.5 cm tolerance 8.Quality packing

What would be the cost of pattern making?

We provide costing for the complete making of given design including every single services / work we foresee to make that piece of garment. There are roughly 24 different kind of works / procedure which require to do, to produce a garment such as - pattern making, sourcing, grading, marking, cost of input material, washing, ironing, layering, buttoning, cutting, sewing, finishing, quality control, packing and so on. Hence practically it is not possible to give you the detailing of each cost. Our production price will be inclusive of everything except shipping (ex-factory / FOB price). We send you "ready to sell" garment neatly packed in a transparent poly bag with your custom label, size label and tag. You can simply send it to your customer or put into your store to sell!

Can I visit your factory?

We're always happy to schedule a meeting with you! But we do not attain walk-in / pop-up meetings. Our key persons remain attending existing clients or may be busy in other priorities which are pre-scheduled. Hence we may not entertain you keeping pre-scheduled meetings and work aside. Essentially we request you to share a brief about your requirement with supporting tech pack or sketches, or a sample image with quantity details so that we can begin the quoting process for you. Once we understand your requirement (whether it is right fit or not) and you understand our cost effectiveness, we can schedule a meeting ensuring that our key persons are available to attain you and we can have a productive meeting at our facility.